Contact us and we will provide details of where to send a defective product. After the initial 30 days all warranty related issues will be handled by the manufacturer. The transmitters also feature visual, audible. As a safety measure, the receivers can be connected to up to 2 power sources. Each Dockmate system is unique and will not be disturbed by any other Dockmate. The receiver is mounted behind the helm and measures about 8.75 x 8.75. This warranty does not cover any incidental or consequential damages and is in lieu of all other warranties expressed or implied and no representative or person is authorized to assume for us any other liability in connection with the sale of our products. The Dockmate signal reaches up to 150 feet (50 meters). We agree to repair or replace, at our sole discretion, a defective product if returned to us within 30 days or purchase date and accompanied by proof of purchase This warranty does not extend to any of our products which have been subject to misuse, neglect, accident, incorrect wiring or to use in violation of operating instructions furnished by us, nor extended to any units altered or repaired for warranty defect by anyone other than Boat and RV Accessories. If you have any other questions please e-mail us at Guidelines: It is equipped with a 3-axis proportional joystick that allows for you to control 1 or 2 engines, the bow and stern thruster, the horn and 1 or 2 anchor winches or windlasses all with separate buttons. Fits 'Deluxe' and 'Ultimate' Dockmate mooring whips. The Dockmate® TWIST works to provide a wireless extension of your boat’s controls with the exact same response time and feeling. Mooring whips act as springs to maintain your boat at a safe, convenient distance from your dock and prevent impacts from waves or the wakes of passing watercraft. International: express delivery 5-7 working days standard delivery 7-10 working days. United State: express delivery within 72 hrs standard delivery 5-7 working days. All returned items are subject to a 20% restocking fee if not returned in the same condition as originally shipped. Dockmate Replacement Bottom for 14' and 16' Mooring Whips -Free Shipping. Please include a copy of your order in the box. You may use any major carrier to return the item, please provide us with a tracking number to ensure delivery. Any item valued over $100 is recommended to be insured. Durable cast aluminum bases with a tough 3/8 thick mounting footprint and molded-in cleat. Acting as a spring, each whip is comprised of solid, fiberglass rod. Units to be returned should be packed carefully. The economical way to fasten your boat, these fiberglass Whips are exceptionally strong, attractive and will not obstruct your waterfront view. We will charge a 20% restocking fee on items not returned in original condition. Returns must be received within 30 days after authorization approved. Dock Edge + Economy Mooring Whip Watercraft Docking System (Set of 2), 8. Return requests must be made within 30 days of the receipt date. Dockmate Stationary Wide-Step Dock Ladder, 5-Step. Failure to call before sending return may result in a delay of your refund.Īll returned merchandise must be in the original manufacturer’s packaging including manuals, accessories, cables, etc. In order to return or exchange (under the warranty guidelines described below) all or part of your order, you must contact us at 86. Each whip includes unique functional roller tip and a tie-off cleat for easier access to your boat. Each whip includes unique functional roller tip and a tie-off cleat for easier access to your boat.All orders from Boat and RV Accessories may be returned within 30 days from date purchase for a full refund less shipping charges, and a 20% restocking fee if the item is not in its original condition. This multi-stage manufacturing gives these whips the necessary strength and flex to retain the boats’ position.Įxclusive “Plug & Socket” design for quick and easy separation and cast-aluminum base with built-in cleat, ring and thumb screw. These Dock Side™ Premium Mooring Whips start with a solid fiberglass rod and are then manufactured in multi-stages with an exclusive cross-wound fiberglass for extra rigidity unobtainable with solid rod alone. Available in 8', 12', 14' & 16' lengths for boats up to 33' and up to 20,000 lb.
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